Back to home

Refund Policy

Effective Date: December 2025

Provider: Mainstream Technology Group

Our Commitment

We want you to be completely satisfied with Phish Check. If you're not happy with the service, we'll make it right.

Refund Policy

Full Refund - No Questions Asked

Request a full refund within 14 days of purchase if:

  • You haven't used the service yet, OR
  • You've used fewer than 5 email checks

Simply email [enable JavaScript to see email] with your purchase details and we'll process your refund promptly.

Partial Refund

If you've used more than 5 email checks but are unsatisfied with the service, contact us. We'll work with you to find a fair resolution, which may include:

  • Partial refund based on unused checks
  • Additional checks at no charge
  • Other accommodations

No Refund After

Refunds are generally not available if:

  • More than 30 days have passed since purchase, AND
  • You've used a significant portion of your email checks

How to Request a Refund

Email: [enable JavaScript to see email]

Include:

  • Your name
  • Email address used for the service
  • Date of purchase
  • Reason for refund (optional, but helps us improve)

Response time: We typically respond within 1 business day.

Refund processing: Refunds are processed to the original payment method within 5-7 business days.

Service Issues

If you're experiencing problems with the service (emails not being analyzed, not receiving verdicts, etc.), please contact us first. Many issues can be resolved quickly without needing a refund.

Common issues we can help with:

  • Emails going to spam folder
  • Formatting issues with forwarded emails
  • Questions about verdicts

Contact

Email: [enable JavaScript to see email]

We're here to help. If you have any questions about this policy or your purchase, just ask.

Last updated: December 2025